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Payment Assistance

For many Illinois households, utility costs can place a severe and continuing stress on the family’s budget. In some instances, the household is forced to make painful decisions regarding which bills to pay and which necessities to survive without. We’re ready to work with co-op members who may have fallen behind on their electric bills.

Payment Arrangements

If you are having difficulty paying your bill, we may be able to help by setting up a payment arrangement with you. Please call us today to discuss payment arrangement options at 309-662-5330 during normal business hours. We can also review your usage history and recommend ways to reduce your electricity consumption which will lower your utility costs.

State and Local Resources

Illinois Home Weatherization Assistance Program (IHWAP)

Funded through the U.S. Department of Health and Human Services, the U.S. Department of Energy and the State of Illinois, IHWAP helps low-income families in Illinois who live at or below 200% of the federal poverty level. Weatherization program operators employ a wide array of testing devices to determine how the most energy can be saved and install energy-saving materials such as efficient furnaces, insulation, etc.

The average IHWAP participant is able to lower their annual energy bill by more than $300 per year. 

LIHEAP is designed to help eligible low-income households pay for energy services. Funded by the U.S. Department of Health and Human Services and the State of Illinois, energy assistance is provided by local community action agencies or not-for-profit agencies throughout the state. You must contact the agency provider in your area to apply for assistance. A complete list of county agencies can be found at www.liheapillinois.com.

The Illinois Department on Aging serves and advocates for older Illinois residents and their caregivers. The Illinois Department on Aging administers programs and promotes partnerships that encourage dignity, independence and quality of life. 

The Illinois Department of Human Services administers the General Assistance program that provides people with aid who do not qualify for other cash programs.

The Illinois Department of Human Services provides aid to eligible recipients. For more information, click here.

The Illinois Department of Human Services offers a Homeless Prevention Program that provides rental assistance, utility assistance and other support related services to help eligible individuals and families who are in danger of foreclosure, eviction or homelessness.

The Illinois Department of Human Services offers temporary financial assistance to low-income families and pregnant women with one or more dependent children to help pay for food, shelter, utilities and other expenses.